Data and audience platform for brick and mortar

Increase your first-party data and maximize revenue

With Bridg, retailers have the first-party scale they need to create new, high-margin revenue streams, unlock new brand budgets, and drive increased trips and basket size. Brands and advertisers gain insight into verified shoppers to enhance direct consumer engagement and strengthen their retailer partnerships.

Offline identity resolution is here

Many claim identity resolution – we actually do it! Our exclusive offline identity resolution capabilities deliver industry-leading accuracy levels and match rates.

Get one source of truth across all your customers, loyalty and non-loyalty, known and unknown, online and offline. We identify the actual individual behind the transaction, independent of the card or channel used, by leveraging our proprietary data asset in conjunction with your transactional data. 

Offline Identity Resolution & Customer Intelligence – resolved

Get to know your unknown customers

Match transactions to a single person even when customers use different cards in a privacy-safe, CPRA and SOC-II compliant manner. Access anonymous profiles with SKU-level purchase history and enriching attributes that power advanced insights.

Data cleanup & Normalization

Profile creation

Profile enrichment

Data
appends

Data cleanup & Normalization

Profile creation

Profile enrichment

Data
appends

Segmentation

Audience creation

Customer understanding

Closed loop measurement

Audience Segmentation and Analytics - optimized

Increase engagement, optimize spend & measure sales impact

Create dynamic campaign audiences,  drawing from over 300 attributes – including purchase history, demographics, and socioeconomic and lifestyle factors – to segment customer profiles according to your targeting goals. Personalize based on actual purchases, preferred items, frequency, price sensitivity, promotional history, daypart, and channel preferences via virtually any digital channel. Measure past and model future customer behavior—and use POS data to understand the direct impact on sales and ROI.

How does it work?

Data ingestion

Data ingestion

Multiple sources of data are ingested via flexible pre-selected data transfer options.

Data processing

Data processing

Client data signals are matched against those in our proprietary database using highly sophisticated algorithms.

Identity resolution

Identity resolution

Our industry-leading identity resolution solution provides higher identification rates and match quality on your unknown customers.

Anonymous customer profile

Anonymous customer profile

Privacy-safe profiles are built with SKU-level purchase data and enriched with demographic, socioeconomic and lifestyle attributes.

Analytics and audience activation

Analytics and audience activation

Data is always accessible for analytics, modeling, segmentation, activation and measurement using business intelligence and your omnichannel marketing tools of choice.

Integrations

We fit with how you already do business 

For many of our customers, Bridg has built custom integrations with their platforms of choice which includes loyalty, email and campaign orchestration. The Bridg solution also integrates with:

Customer data platforms (CDPs)
Demand-side platforms (DSPs)
Activation and advertising platforms
Campaign management systems
Onboarding providers
Data visualization tools and platforms
Data management platforms (DMPs)
Measurement providers

Our platform is intuitive, flexible & privacy-first

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Data stewardship rules

Privacy and compliance is the cornerstone of the Bridg offering. Our established security team continuously monitors, maintains and updates the data framework and infrastructure, and customer data is kept private and stored securely.

Easy access to data

Discover unparalleled access to customer profile data via a simple user interface and a private data lake instance, where clients can leverage SQL for in-depth data analysis and integrate with any number of business intelligence tools (e.g. Tableau, PowerBI, Looker, etc.).

Scalable and flexible

We are an enterprise solution with a scalable architecture to meet your modern business needs and a flexible ingestion capability that can assimilate data from all your unique data sources and interface seamlessly and successfully with current technology platforms and systems.

Explore the B2B platform built for your industry

Bridg serves a wide range of brick-and-mortar industries from Retail to Restaurants, Grocery to Fuel and Convenience, and from Exhibitor Studios to Sports and Entertainment Venues.

Retail

Overcome first-party data scale constraints & leverage comprehensive shopper profiles

Bridg solution for Retail

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Grocery

Reliable customer insights to personalize offers & amplify convenience

Bridg solution for Grocery

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Restaurants

Actionable insights on all guests, activation & analytics

Bridg solution for Restaurants

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Fuel and Convenience

SKU-level insights & longitudinal profiles of all your shoppers

Bridg solution for Fuel and Convenience

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Retail

Retail

From customer loyalty program limitations to first-party data scale constraints and a lack of unified, longitudinal customer profiles, Retail marketers need more customer insights and engagement data to remain competitive. The Bridg solution can close these gaps so you can deliver on your customers’ expectations, consistently, predictably, and profitably.

Bridg solution for Retail

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Grocery

Grocery

Grocers need reliable, timely customer insights to shelve and recommend the right products, personalize offers, amplify convenience—and stay competitive in an ever-changing marketplace. Fill every aisle with unmatched value and convenience and increase time-to-value for campaigns with the help of the Bridg solution.

Bridg solution for Grocery

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Restaurants

Restaurants

Keep your marketing arsenal as well stocked as your pantry with actionable insights on every guest, activated across virtually any channel, with Bridg. Plus, all the analytics you need to measure campaign performance.

Bridg solution for Restaurants

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Fuel and Convenience

Fuel and Convenience

Take convenience to the next level with SKU-level insights and longitudinal profiles of all your shoppers. The Bridg solution allows you to identify, understand, engage all customers, including loyalty, non-loyalty, online and offline ones.

Bridg solution for Fuel and Convenience

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Sports and Live Entertainment

Sports and Live Entertainment

Not everyone who enters your venue has the same purpose or preferences. From season ticket holders to one-time concert goers, deepen your understanding of every demographic to perfect the customer experience. The Bridg solution enriches your targeting capabilities and enhances your brand partnerships with unified, privacy-safe profiles that include hundreds of attributes for analysis.

Bridg solution for Sports and Live Entertainment

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Exhibitors and Studios

Exhibitors and Studios

Whether you’re competing against endless content streams or looking to add a “wow” factor to the moviegoing experience, the audience comes first. Expand yours with offline identity resolution and gain more granular insights to engage all customers with hyper-personalized marketing and omnichannel activation. Make the most of your marketing dollars and directly measure the impact on sales with Bridg.

Bridg solution for Exhibitors and Studios

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Let's talk

Reach out to us and see how we can unlock data and insights that you never knew you could have.

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